1. Jurisdiction and Governing Law
1. Jurisdiction and Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bangalore only.
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bangalore only.
2. User Eligibility
2. User Eligibility
Our services are available to users of all ages. However, we assume that users below 18 years are supervised by a parent or guardian.
Our services are available to users of all ages. However, we assume that users below 18 years are supervised by a parent or guardian.
3. Service Availability
3. Service Availability
LVL UP is currently available only in select locations
LVL UP is currently available only in select locations
We reserve the right to suspend, discontinue, or modify the availability of the service at any time without prior notice.
We reserve the right to suspend, discontinue, or modify the availability of the service at any time without prior notice.
4. Payments and Refunds
4. Payments and Refunds
We accept UPI, credit/debit cards, and digital wallets.
We accept UPI, credit/debit cards, and digital wallets.
A ₹200 refundable deposit per can is collected. The deposit will be **refunded** provided
A ₹200 refundable deposit per can is collected. The deposit will be **refunded** provided
The deposit was paid by the user
The deposit was paid by the user
If the can is damaged or fails quality checks, the deposit will not be refunded.
If the can is damaged or fails quality checks, the deposit will not be refunded.
5. Wallet System
5. Wallet System
LVL UP operates on a can wallet system. Purchased cans are stored in your wallet and can be used over time.
LVL UP operates on a can wallet system. Purchased cans are stored in your wallet and can be used over time.
Cans expire based on your plan validity or 1 year from the date they are added — whichever is earlier.
Cans expire based on your plan validity or 1 year from the date they are added — whichever is earlier.
Partial refunds of unused cans are not allowed. However, we may offer refunds at our sole discretion.
Partial refunds of unused cans are not allowed. However, we may offer refunds at our sole discretion.
6. User Obligations
6. User Obligations
Users must:
Return LVL UP cans in good condition
Return LVL UP cans in good condition
Not engage in misuse, such as:
Not engage in misuse, such as:
* Unauthorized resale of cans
* Unauthorized resale of cans
* Tampering or altering LVL UP property
* Tampering or altering LVL UP property
* Attempting to refill from other sources
* Attempting to refill from other sources
7. Limitation of Liability
7. Limitation of Liability
We are not liable for any health issues or damage that may occur due to:
We are not liable for any health issues or damage that may occur due to:
* Improper storage or handling of cans by users
* Improper storage or handling of cans by users
* Failure to follow hygiene recommendations
* Failure to follow hygiene recommendations
8. Termination of Access
8. Termination of Access
We reserve the right to suspend or terminate a user's access to the app or services for any misuse, abuse, or violation of these terms.
We reserve the right to suspend or terminate a user's access to the app or services for any misuse, abuse, or violation of these terms.
9. Force Majeure
9. Force Majeure
We are not responsible for any failure to provide service due to events beyond our control, including but not limited to:
We are not responsible for any failure to provide service due to events beyond our control, including but not limited to:
* Natural disasters
* Natural disasters
* Political unrest
* Political unrest
* Internet outages
* Internet outages
* Government restrictions
* Government restrictions
10. Grievance Redressal
10. Grievance Redressal
For any complaints, concerns, or escalations:
For any complaints, concerns, or escalations:
Grievance Officer: +91 999-666-98-94
Grievance Officer: +91 999-666-98-94
Address: Canman Technologies Private Limited 591, 1A Main, Sector 6, HSR Layout, Bengaluru - 560102
Address: Canman Technologies Private Limited 591, 1A Main, Sector 6, HSR Layout, Bengaluru - 560102
We are here to help!
7 AM to 10 PM
Contact Us
999-666-98-94
999-666-98-94
support@canman.co
Canman Technologies Private Limited 591, 1A Main, Sector 6, HSR Layout, Bengaluru - 560102
© 2025 Canman Technologies Private Limited, All Rights Reserved
We are here to help!
7 AM to 10 PM
Contact Us
999-666-98-94
999-666-98-94
support@canman.co
Canman Technologies Private Limited 591, 1A Main, Sector 6, HSR Layout, Bengaluru - 560102
© 2025 Canman Technologies Private Limited, All Rights Reserved
We are here to help!
7 AM to 10 PM
Contact Us
999-666-98-94
999-666-98-94
support@canman.co
Canman Technologies Private Limited 591, 1A Main, Sector 6, HSR Layout, Bengaluru - 560102
© 2025 Canman Technologies Private Limited, All Rights Reserved